Privacy & Cookie Policy
RE-Roof North East Ltd ("we", "us") is responsible for personal information collected through this website. Contact: reroofne@gmail.com or 07972 053390.
What we collect
When you send an enquiry we collect your name, phone number, email address, the type of roofing work you're interested in and, if you provide them, your postcode and any details you include. We also store a one-way hashed version of your connection's IP address to prevent spam and abuse.
How we use it
We use your details only to respond to your enquiry, prepare a quotation and carry out any work you ask us to do. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in running and protecting our business. We do not sell your information.
Who we share it with
Enquiries are stored securely with our website hosting and database providers, who process data on our behalf. We don't share your details with anyone else unless required by law.
How long we keep it
If your enquiry doesn't lead to work, we delete your details within 12 months of your last contact with us. If we carry out work for you, we keep customer and job records for 6 years after the work is completed, to meet tax, accounting and legal obligations and to deal with any questions about the work.
Your rights
You have the right to access, correct or delete your personal information, to object to or restrict its use, and to complain to the Information Commissioner's Office (ico.org.uk). To exercise your rights, contact us using the details above.
Cookies
We use essential storage to remember your cookie choice. With your consent, we may use analytics cookies (such as Google Analytics) to understand how visitors use the site. Analytics cookies are not set unless you accept them, and you can change your choice at any time.